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NagiosXI not working as per assign period
Posted: Wed Nov 21, 2012 1:35 am
by wiproltdwiv
Hi,
I am using NagiosXI 2011 R3.2. I have assign customized check, notification period and polling interval, but it is not workign as per time. Also it is checking and sending notification only between morning 10 to evening 6. Please check and do the needful.
Re: NagiosXI not working as per assign period
Posted: Wed Nov 21, 2012 5:51 am
by TSCAdmin
What does the "host_notification_period" and "service_notification_period" directive say for the contact/contactgroup that you are trying to notify?
Check the contact/contactgroup settings.
Re: NagiosXI not working as per assign period
Posted: Wed Nov 21, 2012 7:00 am
by wiproltdwiv
contact setting is ok, but why it is not checking after 6pm and before 10am. i have put 24 x 7 check time.
Re: NagiosXI not working as per assign period
Posted: Wed Nov 21, 2012 8:14 am
by TSCAdmin
Is it not making service checks or not sending notifications before and after 10am and 6pm respectively?
Re: NagiosXI not working as per assign period
Posted: Wed Nov 21, 2012 9:35 am
by arnab.roy
Hi Wipro,
Looking at the config, you have notifications disabled, it could be you are overriding the notification switch using a template. The notifications are dependent on the notification handler by default nagios xi uses xi_host_notification_handler and xi_service_notification_handler . The values for the notification should be set using the xi gui not from core . You can click on the user logged in on the top right hand corner and then click on the notification preferences . The times you set their are whats going to be used by default. Unless you change the notification handlers.
Hope that helps
Re: NagiosXI not working as per assign period
Posted: Wed Nov 21, 2012 10:05 am
by scottwilkerson
Arnab is correct, the User has control through their notification preferences, and if they set then from 10-6 notifications will only be sent during those hours.
Re: NagiosXI not working as per assign period
Posted: Thu Nov 22, 2012 10:29 pm
by wiproltdwiv
hi,
our configuration part is fine.. we tried the notification preference as 00:00 to 24:00 and also we tried 00:00 to 23:59 for the day.. we enabled host notification and service notifications.. we corrected time periods , contacts. but still nagios failed to monitoring devices ..
it stopped monitoring after 7.00 PM everyday.. we are not sure with timings . because some days. its monitoring the device till 9 pm . some times till 7 pm.
In same way. by morning after 9.00 am only we start getting alerts in nagios... please suggest.. need your help ASAP to resolve this issue
Re: NagiosXI not working as per assign period
Posted: Fri Nov 23, 2012 8:58 am
by scottwilkerson
Do you have specific hours specified for the user associated with this service in the users "Notification Preferences"?
Re: NagiosXI not working as per assign period
Posted: Mon Nov 26, 2012 12:40 am
by wiproltdwiv
NO
Re: NagiosXI not working as per assign period
Posted: Mon Nov 26, 2012 10:45 am
by lmiltchev
Could you, please, send us your latest configuration snapshot and the system profile (Admin->System Profile->Download Profile) to
[email protected]. It would be easier to troubleshoot this issue via email and/or a remote session.