2012R1.4 CCM setlocale en_EN causes log warnings & emails

[QAExtreme]

We are evaluating Nagios XI 2012 and have encountered a minor issue that doesn't seem to impact functionality...but it's a concern.

The server is CentOS 6.3 x64, manually installed, with admittedly more than the base set of RPMs (I've tried two different installations, one with a blend of server and desktop packages, and again with only the following: @base, @core, @debugging, @emacs, bind, screen, and xorg-x11-xauth).

All the basic installation and setup steps went smoothly, but making changes in the CCM leads to log entries in /var/log/httpd/error_log:

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job 1 at 2013-01-25 16:36
job 2 at 2013-01-25 16:36
sh: warning: setlocale: LC_ALL: cannot change locale (en_EN)
job 3 at 2013-01-25 16:36
sh: warning: setlocale: LC_ALL: cannot change locale (en_EN)
job 4 at 2013-01-25 16:49
sh: warning: setlocale: LC_ALL: cannot change locale (en_EN)
job 5 at 2013-01-25 16:49
sh: warning: setlocale: LC_ALL: cannot change locale (en_EN)
job 6 at 2013-01-25 16:49

There are also emails generated for these issues (copied here in the order they were received):

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From 	Subject	Received	Size
Apache	Output from your job        1	4:37 PM	6 KB			
This account is currently not available.

From 	Subject	Received	Size
Apache	Output from your job        2	4:37 PM	6 KB			
This account is currently not available.

From 	Subject	Received	Size
Apache	Output from your job        3	4:37 PM	6 KB			
sh: line 5: warning: setlocale: LC_ALL: cannot change locale (en_EN): No such file or directory
sh: line 5: warning: setlocale: LC_ALL: cannot change locale (en_EN) This account is currently not available.

From 	Subject	Received	Size
Apache	Output from your job        4	4:49 PM	6 KB			
sh: line 5: warning: setlocale: LC_ALL: cannot change locale (en_EN): No such file or directory
sh: line 5: warning: setlocale: LC_ALL: cannot change locale (en_EN) This account is currently not available.

From 	Subject	Received	Size
Apache	Output from your job        5	4:50 PM	6 KB			
sh: line 5: warning: setlocale: LC_ALL: cannot change locale (en_EN): No such file or directory
sh: line 5: warning: setlocale: LC_ALL: cannot change locale (en_EN) This account is currently not available.

From 	Subject	Received	Size
Apache	Output from your job        6	4:50 PM	6 KB			
sh: line 5: warning: setlocale: LC_ALL: cannot change locale (en_EN): No such file or directory
sh: line 5: warning: setlocale: LC_ALL: cannot change locale (en_EN) This account is currently not available.

To generate these, I took the fresh Nagios XI environment, completed all essential configs, added a guest user, set automatic logins, then entered the CCM. I selected 'Monitoring: Host Groups' and enabled the Windows Servers group, which generated the first three jobs and their errors. I entered the legacy CCM and added a VMware Servers group, which produced no errors. I returned to the new CCM, copied the VMware Servers group (one job with an error), and then deleted the copy (two jobs, both with errors).

I downloaded the x64 VMware Nagios XI 2012R1.4 VMware appliance and fired it up, but it demonstrated none of this behavior. I'm at a loss to say what is different about my environment.

Here is some system output that may be useful:

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[root@qailmon01 ~]# locale
LANG=en_US.UTF-8
LC_CTYPE="en_US.UTF-8"
LC_NUMERIC="en_US.UTF-8"
LC_TIME="en_US.UTF-8"
LC_COLLATE="en_US.UTF-8"
LC_MONETARY="en_US.UTF-8"
LC_MESSAGES="en_US.UTF-8"
LC_PAPER="en_US.UTF-8"
LC_NAME="en_US.UTF-8"
LC_ADDRESS="en_US.UTF-8"
LC_TELEPHONE="en_US.UTF-8"
LC_MEASUREMENT="en_US.UTF-8"
LC_IDENTIFICATION="en_US.UTF-8"
LC_ALL=

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[root@qailmon01 ~]# locale -a | grep en_EN

Code: Select all

[root@qailmon01 ~]# cat /etc/locales.conf
[default]
        date format = %b %e %Y %I:%M:%S:%z%p

[en_US]
        date format = %b %e %Y %I:%M:%S:%z%p
        language = us_english
        charset = iso_1

[es_ES]
        date format = %b %d %Y %I:%M%p
        language = spanish
        charset = iso_1

[pt_BR]
        date format = %d/%m/%Y %H:%M
        language = Portuguese
        charset = iso_1

[it_IT]
        date format = %d/%m/%Y %H:%M
        language = Italiano
        charset = iso_1

I think these settings are the same on the VM appliance.

[scottwilkerson]

There are also emails generated for these issues (copied here in the order they were received):

Actually this is a bug specific to 2012R1.4. The developers are aware of this and I believe will have a patched 2012R1.5 out early next week.

[QAExtreme]

There are also emails generated for these issues (copied here in the order they were received):

Actually this is a bug specific to 2012R1.4. The developers are aware of this and I believe will have a patched 2012R1.5 out early next week.

Glad to hear that; I'll grab the new release and post back with the results. Thanks for the prompt response.

[scottwilkerson]

Version 2012R1.5 should be out sometime this week with a fix for this.