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Blank page on CCM in Nagios XI 2012R1.5

Posted: Fri Feb 01, 2013 5:50 am
by gm_rajkumar
Hi,

I have recently upgraded the version into Nagios XI 2012R1.5, after that i tried to login in the CCM. I am getting blank page, however i can able to see the configuration in Legacy CCM ( i have enclosed screenshot in the thread). Earlier version of 1.4 was worked with option, this latest having this issue. Let me know if any settings needs to be configured. Thanks!!

Regards,
Raj.

Re: Blank page on CCM in Nagios XI 2012R1.5

Posted: Fri Feb 01, 2013 8:25 am
by scottwilkerson
Could you please run the following from the command line while trying to access the new CCM and report any errors, thanks

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tail -f /var/log/httpd/error_log

Re: Blank page on CCM in Nagios XI 2012R1.5

Posted: Sun Feb 03, 2013 11:11 pm
by gm_rajkumar
I've found some of errors, please look into this. thanks in advance!!

Regards,
Raj.

Re: Blank page on CCM in Nagios XI 2012R1.5

Posted: Mon Feb 04, 2013 10:15 am
by scottwilkerson
Can you run the following and report the output

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ls -l /usr/local/nagiosxi/etc/components/ccm_config.inc.php
It should be like this

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-rw-r--r-- 1 apache nagios 568 Feb  4 09:11 /usr/local/nagiosxi/etc/components/ccm_config.inc.php

Re: Blank page on CCM in Nagios XI 2012R1.5

Posted: Mon Feb 04, 2013 11:04 pm
by gm_rajkumar
Hi,

I have found the solution for this, there is no such file exists. I have created it my own. After that it started works, please clear this bug, thanks!!

Regards,
Raj.

Re: Blank page on CCM in Nagios XI 2012R1.5

Posted: Tue Feb 05, 2013 10:52 am
by lmiltchev
I'm glad it's fixed now. Thanks for the feedback!