Forums - Customer vs General
There are two separate sections in the support forum:
- Customer
- A response is guaranteed within 24 hours (business days)
- This section is restricted to customers who have current paid support
- Your forum account is tied to your customer account that has the paid support
- General
- Responses are usually within 24 hours however during heavy support periods it may take longer
- This section is unrestricted, anyone with a forum account can create posts
- First two posts must be approved by a moderator as an anti-spam measure
Final Thoughts
For any support related questions please visit the Nagios Support Forums at: