Search found 58 matches

by pavan509
Mon Apr 18, 2022 2:18 am
Forum: Nagios XI
Topic: User not receiving email notifications
Replies: 14
Views: 6069

Re: User not receiving email notifications

Hello Smith, I found where the issue was. I was able to find out the issue by checking the Nagios log file /usr/local/nagios/var/nagios.log and found the below error [1649786334] wproc: host=Nagios Prod; service=(none); contact=SESA615438 [1649786334] wproc: early_timeout=0; exited_ok=1; wait_status...
by pavan509
Mon Apr 11, 2022 10:44 am
Forum: Nagios XI
Topic: User not receiving email notifications
Replies: 14
Views: 6069

Re: User not receiving email notifications

Hello Smith/Team,

Any update on this as we are not receiving the email notifications at the host level and it is causing the impact and delay in day to day operations.
by pavan509
Fri Apr 08, 2022 6:58 am
Forum: Nagios XI
Topic: User not receiving email notifications
Replies: 14
Views: 6069

Re: User not receiving email notifications

Hello Smith, I agree few hosts don't have the notifications configured and are having the template check_host_alive template and there are a few hosts which don't use a template and have a default check mechanism with some check-command. I have attached the document with the notification settings fo...
by pavan509
Wed Apr 06, 2022 4:35 am
Forum: Nagios XI
Topic: User not receiving email notifications
Replies: 14
Views: 6069

Re: User not receiving email notifications

Hello Smith,

I have sent you the System profile in PM. Please check and let me know for further actions.
by pavan509
Tue Apr 05, 2022 8:53 am
Forum: Nagios XI
Topic: User not receiving email notifications
Replies: 14
Views: 6069

Re: User not receiving email notifications

Hi Team,

I had revoked the existing notifications and replaced them with the default settings. Now, a new problem arises, all the users are not receiving the host-related notifications. No issues were observed with the service-related notifications. Can someone guide me to fix this issue?
by pavan509
Tue Apr 05, 2022 8:35 am
Forum: Nagios XI
Topic: Support for Red Hat OpenShift Container Platform monitoring
Replies: 3
Views: 1567

Re: Support for Red Hat OpenShift Container Platform monitor

Hello Perry,

Thanks for your response. This post can be locked.
by pavan509
Mon Mar 07, 2022 6:22 am
Forum: Nagios XI
Topic: Support for Red Hat OpenShift Container Platform monitoring
Replies: 3
Views: 1567

Support for Red Hat OpenShift Container Platform monitoring

Hello Team, I couldn't find any wizard or feature available in Nagios XI to establish monitoring of the Red Hat Openshift Container Platform. We are not allowed to install any type of agents on the Red Hat Openshift Container Platform in the client environment. So could you please let us know if the...
by pavan509
Fri Mar 04, 2022 9:07 am
Forum: Nagios XI
Topic: User not receiving email notifications
Replies: 14
Views: 6069

Re: User not receiving email notifications

I tried adding the user in my test environment and enabled notifications of test devices. It worked fine without any hiccups. So, what I understood is that the nagios_send_service_mail.pl plugin is the culprit as it is not supporting the SMTP authentication-based email generation. Can someone guide ...
by pavan509
Thu Jan 20, 2022 5:20 am
Forum: Nagios XI
Topic: Scheduled Reports not getting generated
Replies: 3
Views: 362

Re: Scheduled Reports not getting generated

Thanks, Perry for your response. I followed your instructions and it didn't work initially. However, I rechecked the php.ini config file entries and it finally worked.
by pavan509
Wed Jan 12, 2022 8:55 am
Forum: Nagios XI
Topic: Scheduled Reports not getting generated
Replies: 3
Views: 362

Scheduled Reports not getting generated

Hello Team, From the last 2 days, the scheduled reports suddenly stopped generating. I followed https://support.nagios.com/kb/article/nagios-xi-scheduled-reports-not-running-742.html and https://support.nagios.com/kb/article/nagios-xi-troubleshooting-reports-829.html articles to troubleshoot this is...