Search found 14 matches

by olabisid
Mon Apr 08, 2024 1:55 pm
Forum: Nagios XI
Topic: Upgrade from 2024R1.0.1 to 2024R1.1.1 fails
Replies: 5
Views: 2359

Re: Upgrade from 2024R1.0.1 to 2024R1.1.1 fails

I ran the repair command and now Nagios is taking us to the install page on the browser. Also, when we tried to run the manual upgrade, it is still failing at the password prompt. messages below: *** Main program, CGIs and HTML files installed *** You can continue with installing Nagios as follows (...
by olabisid
Mon Apr 08, 2024 11:24 am
Forum: Nagios XI
Topic: Upgrade from 2024R1.0.1 to 2024R1.1.1 fails
Replies: 5
Views: 2359

Re: Upgrade from 2024R1.0.1 to 2024R1.1.1 fails

I tried that password and it said incorrect password...
by olabisid
Mon Apr 08, 2024 10:22 am
Forum: Nagios XI
Topic: Upgrade from 2024R1.0.1 to 2024R1.1.1 fails
Replies: 5
Views: 2359

Upgrade from 2024R1.0.1 to 2024R1.1.1 fails

I tried both manual (from command prompt) and GUI and both fail. command prompt failed because I was prompted for a password and it says password is incorrect. GUI failed with log below: ---- Starting Nagios XI Backup ---- \nStarting new backup....\n Backing up Nagios Core... tar: Removing leading `...
by olabisid
Wed Jun 10, 2020 9:39 am
Forum: Nagios XI
Topic: New 5.7 install fails with php7.4
Replies: 1
Views: 395

New 5.7 install fails with php7.4

is Nagios XI compatible with PHP7.4? we are trying to build a new 5.7 XI instance running on CentOS 7 with PHP7.4 installed. we're getting the error below when performing fullinstall. any idea on how to move past this? Error: Package: nagiosxi-deps-el7-5.7.0-1.noarch (/nagiosxi-deps-el7-5.7.0-1.noar...
by olabisid
Tue Jun 09, 2020 8:24 am
Forum: Nagios XI
Topic: Error post 5.7 upgrade
Replies: 5
Views: 16247

Re: Error post 5.7 upgrade

looking at the logs.

the upgrade to 5.7 was not successful, and we're not sure how to revert back to the previous working version. or how to get the upgrade to v5.7 working...
by olabisid
Mon Jun 08, 2020 4:54 pm
Forum: Nagios XI
Topic: Error post 5.7 upgrade
Replies: 5
Views: 16247

Re: Error post 5.7 upgrade

pls see attached
by olabisid
Mon Jun 08, 2020 3:36 pm
Forum: Nagios XI
Topic: Error post 5.7 upgrade
Replies: 5
Views: 16247

Error post 5.7 upgrade

Hello, we are getting 3 errors after upgrade to 5.7 Error 1: SQL Error [nagiosxi] : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'WHERE user_id = 1' at line 3 Error 2: Your license needs to be re-activate in ord...
by olabisid
Wed Aug 28, 2019 7:54 am
Forum: Nagios XI
Topic: Error - Backend login to the core config manager failed
Replies: 10
Views: 1725

Re: Error - Backend login to the core config manager failed

thanks. we have created ticket.
by olabisid
Tue Aug 27, 2019 12:33 pm
Forum: Nagios XI
Topic: Error - Backend login to the core config manager failed
Replies: 10
Views: 1725

Re: Error - Backend login to the core config manager failed

hello there,

it's been a stable environment, so we haven't had to add a new host in about 2 months. just noticed this error for the first time yesterday.

we tried the script you provided and we are still not able to apply changes (it errors out). i have sent you a PM with the screenshots.
by olabisid
Tue Aug 27, 2019 7:18 am
Forum: Nagios XI
Topic: Error - Backend login to the core config manager failed
Replies: 10
Views: 1725

Re: Error - Backend login to the core config manager failed

the folder is empty. see ls output below:

[root@NAGIOS ~]# ls /usr/local/nagios/etc/import/
[root@NAGIOS ~]#

sent system profile in private message as requested.