Upgrade from 2012 to 2014 latest : problem

[Frédéric GRANAT]

Hi,
I upgraded nagiosxi from 2012R1.6 to 2014 latest using : XI_Upgrade_Instructions.pdf
I restart the server.

My Nagiosxi still shows the following version :
Nagios XI 2012R1.6 Copyright © 2008-2014 Nagios Enterprises, LLC.

Help me !

Frederic

[tmcdonald]

Go to Admin -> Check For Updates then click the "Check for updates now" button. What installed/available versions are displayed?

[Frédéric GRANAT]

Latest Available Version: 2014R2.0
Installed Version: 2012R1.6
Last Update Check: 2014-12-12 16:22:21

[tmcdonald]

Did you experience any issues during the upgrade? Any error messages?

[Frédéric GRANAT]

No significant error message at the end.
I don't know how to access the install logs.

[tgriep]

Could you try the upgrade again and post back the output so we could see if there were any errors?

[Frédéric GRANAT]

Hi,
Here's upgrade.log

[abrist]

The log is truncated. The log stops in the middle of fetching updates to php. If you truely waited until the script stopped before you ended the running tail, I would bet that your install is crashing. The thing is though, Due to where it is crash9ing, it is hard to tell what is causing it. Try running the upgrade again. When it fails, get an immediate tail of /var/log/messages and post it here:

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tail -50 /var/log/messages

[Frédéric GRANAT]

Here it is

[slansing]

Looks like a lot of crashed tables errors, have you tried to repair your mysql tables yet? As of right now, we can't get the info we need from the syslog due to the frequency of those messages, it could also be part of the upgrade problem. Please run:

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/usr/local/nagiosxi/scripts/repairmysql.sh nagios

/usr/local/nagiosxi/scripts/repairmysql.sh nagiosql

Then retry the steps abrist gave you, thanks!