Upgrade from 2012 to 2014 latest : problem

[Frédéric GRANAT]

Here is the result

[sreinhardt]

Are you using an offloaded mysql db? I see all of the same crashed tables, and issues with ndo2db sending data to mysql. Also, could you send us the output from the repair scripts slansing had you run, it doesn't look like they had much effect.

[Frédéric GRANAT]

Are you using an offloaded mysql db
=> It's an upgrade, I'm using the existing database

Please find attached the logs of repairsql for the two users

[Frédéric GRANAT]

Hi,
4 days already, that I opened that post and no result yet.
As I understood, Nagios support is located in USA, so answers come to me at 4-5 PM each day whereas I'm available till 6PM.
The last time I tried to upgrade Nagiosxi (two years ago), I also met several issues (see the history of my posts), that takes a lot of time to me (and to you).

According to that, how much time am I going to spend on that upgrade ?
Because I don't want to spend no more time on that subject, I propose a remote session in order you make the upgrade.

I don't see any other solution.

Frederic

[tmcdonald]

Remote support requests are something we offer only to customers as part of their paid support package. If you are a current customer with an active support plan we can certainly do that, but a ticket would need to be opened by emailing [email protected] from an email that is an approved contact from your team. Further, customers are strongly encouraged to use the Customer forum as opposed to the General forum, as we prioritize customer issues including forum threads.

[Frédéric GRANAT]

Hi,
customers are strongly encouraged to use the Customer forum
=> Ok, If forgot that I will take into account the next time I need help.

but a ticket would need to be opened by emailing [email protected]
=> I've just done that.

[tmcdonald]

We have received your ticket and we will continue support there. I will be closing this thread for now.