Duration field is showing (???) symbols

Support forum for Nagios Core, Nagios Plugins, NCPA, NRPE, NSCA, NDOUtils and more. Engage with the community of users including those using the open source solutions.
Locked
Apurv
Posts: 27
Joined: Wed Dec 17, 2014 8:34 pm

Duration field is showing (???) symbols

Post by Apurv »

Hello All,

I am facing an issue since yesterday. All of a sudden the "Duration" field in nagios web interface has started showing "???" symbol. I have also attached a screenshot of the same with this thread. As I am a newbie to nagios I would really appreciate guidance/assistance on how to get this resolved. Can someone please help me out?


Thanks in advance!
Attachments
Duration field showing "???" symbol
Duration field showing "???" symbol
issue.jpg (21.1 KiB) Viewed 5056 times
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: Duration field is showing (???) symbols

Post by tmcdonald »

You should be able to run

Code: Select all

grep "date.timezone" /etc/php.ini
php -r 'echo date("D M j G:i:s T Y")."\n";'
date
to get a good idea if your time settings are matching up or not. Go ahead and run that for starters and show us the output.
Former Nagios employee
Apurv
Posts: 27
Joined: Wed Dec 17, 2014 8:34 pm

Re: Duration field is showing (???) symbols

Post by Apurv »

Thank you for replying...

Ye! ur correct... actually my date settings were not proper,but I had realized this and changed the timezone and date to the correct one. Then restarted the nagios service and http service. After that I waited almost 2-3 hours but the duration field was still showing the "???" sign. Hence I then submitted the ticket.

Is there anything else that u can suggest me to get this issue resolved??

Awaiting ur reply!!
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Duration field is showing (???) symbols

Post by abrist »

What version of core are you running?
Have the checks associated with those ??? durations even been run yet? If so, are they running as expected?
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
Apurv
Posts: 27
Joined: Wed Dec 17, 2014 8:34 pm

Re: Duration field is showing (???) symbols

Post by Apurv »

I am running nagios core 4.03. Once I changed the time settings on my server,I manually re-scheduled the checks for all services of each n every host. Still the "???" were appearing on the WEB interface.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Duration field is showing (???) symbols

Post by scottwilkerson »

Are there actually check commands specified in the definitions for these services?
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
Apurv
Posts: 27
Joined: Wed Dec 17, 2014 8:34 pm

Re: Duration field is showing (???) symbols

Post by Apurv »

Yep!! There are command definitions for these services.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Duration field is showing (???) symbols

Post by scottwilkerson »

It is like they have never ran.

It is possible to share the object configuration for these?
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
Apurv
Posts: 27
Joined: Wed Dec 17, 2014 8:34 pm

Re: Duration field is showing (???) symbols

Post by Apurv »

scottwilkerson wrote:It is like they have never ran.

It is possible to share the object configuration for these?

This post can be marked as "Resolved".
Locked