NCPA agent install error

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vmesquita
Posts: 315
Joined: Fri Aug 10, 2012 12:52 pm

NCPA agent install error

Post by vmesquita »

I am trying to install NCPA C1.7.2 client on a Windows 2008 R2 Machine, but I am getting an error like the screenshot attached. If I ignore, I keep getting errors for all pyd files. Any ideas on how to fix this?
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lmiltchev
Bugs find me
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Joined: Mon May 23, 2011 12:15 pm

Re: NCPA agent install error

Post by lmiltchev »

Did you try right-clicking on the ncpa-1.7.2.exe file, and selecting "Run as administrator"?
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vmesquita
Posts: 315
Joined: Fri Aug 10, 2012 12:52 pm

Re: NCPA agent install error

Post by vmesquita »

I figured out the problem. Aparently the services were stuck in a "Starting" state. Because of that, the uninstaller can no remove them. Therefore, a new install would fail. So I manually killed the NCPA service processes, uninstalled NCPA, removed the folder, did a new install and the problem was fixed.
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cmerchant
Posts: 546
Joined: Wed Sep 24, 2014 11:19 am

Re: NCPA agent install error

Post by cmerchant »

Great! We'll go ahead and close this thread. Thanks.
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