NAGIOS NA: Unable to gather netflow data from Router

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fian
Posts: 6
Joined: Thu Jan 15, 2015 11:40 am

NAGIOS NA: Unable to gather netflow data from Router

Post by fian »

Hi All,

Can someone lend me a hand? Had already installed NagiosNA but it can't receive any netflow data from our Test Router.
Also, have been trying to hit "START" for the source, but it is not starting. :(
Attached below is the detailed version of my concern.

Any response from the community is highly appreciated.


Best Regards,
-Fian
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slansing
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Re: NAGIOS NA: Unable to gather netflow data from Router

Post by slansing »

What version of Nagios NA are you currently using? Are you running a pre-configured VM or a source installation? Is this after you restart the server itself, or even after adding a new source?
fian
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Joined: Thu Jan 15, 2015 11:40 am

Re: NAGIOS NA: Unable to gather netflow data from Router

Post by fian »

Hi Slansing, our NagiosNA is the Demo Version (downloadable from the website). Thus, installed on a physical CentOS server.

Q:Is this after you restart the server itself, or even after adding a new source?
A: yes, even after adding a new source. Apparently, the source itself is not starting. :(
tmcdonald
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Re: NAGIOS NA: Unable to gather netflow data from Router

Post by tmcdonald »

fian wrote:Hi Slansing, our NagiosNA is the Demo Version (downloadable from the website). Thus, installed on a physical CentOS server.
We're looking for the actual version, such as "2015r1.1" displayed on the bottom-left-hand side of the interface.
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fian
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Re: NAGIOS NA: Unable to gather netflow data from Router

Post by fian »

Ah okay noted.

Per checking, our NA's version is : 2014R1.9

Tried to click Update but the below attachment appears. (please see on the attached image).
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lmiltchev
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Re: NAGIOS NA: Unable to gather netflow data from Router

Post by lmiltchev »

Run the following commands and show us the output in code wraps:

Code: Select all

/usr/local/nagiosna/bin/nagiosna restart
ps -ef | grep nna
sestatus
iptables -L -n
which rrdtool
ll -d /usr/local/nagiosna/var/
ll /usr/local/nagiosna/var/
cat /etc/sudoers.d/nna_conf
tail /var/log/mysqld.log
tail -50 /var/log/httpd/error_log
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fian
Posts: 6
Joined: Thu Jan 15, 2015 11:40 am

Re: NAGIOS NA: Unable to gather netflow data from Router

Post by fian »

Hi lmiltchev,

Will do, will try, and shall revert as soon we hit the result.

Thanks pal!

BR,
-fian
scottwilkerson
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Re: NAGIOS NA: Unable to gather netflow data from Router

Post by scottwilkerson »

Please do let us know how it turns out
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fian
Posts: 6
Joined: Thu Jan 15, 2015 11:40 am

Re: NAGIOS NA: Unable to gather netflow data from Router

Post by fian »

Hi Sir/s,

Good Day,

Thanks for the help, the command did resolve the concern. However, our NagiosNA did just analysed for only 1 day (24Hrs).
Please see below attachment.

How can we turn back the analyzing capability. We did not change/modified anything before this concern happened again.

Your help and guidance is much appreciated.


Best Regards,
-Fian
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scottwilkerson
DevOps Engineer
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Re: NAGIOS NA: Unable to gather netflow data from Router

Post by scottwilkerson »

Can you send the information lmiltchev had previously asked for?

Thanks
lmiltchev wrote:Run the following commands and show us the output in code wraps:

Code: Select all

/usr/local/nagiosna/bin/nagiosna restart
ps -ef | grep nna
sestatus
iptables -L -n
which rrdtool
ll -d /usr/local/nagiosna/var/
ll /usr/local/nagiosna/var/
cat /etc/sudoers.d/nna_conf
tail /var/log/mysqld.log
tail -50 /var/log/httpd/error_log
Former Nagios employee
Creator:
Human Design Website
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