Service Alert link issue

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jimhoffmann
Posts: 50
Joined: Fri May 03, 2013 1:38 pm

Service Alert link issue

Post by jimhoffmann »

When we get a service alert from Nagios by email, if a user clicks on the Respond link and then happens to go to the Nagios URL, it will log them in as the nagiosadmin account. Is there a way to prevent this from happening?
abrist
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Joined: Thu Nov 15, 2012 1:20 pm

Re: Service Alert link issue

Post by abrist »

Is that user receiving alerts for the nagiosadmin user? Our rapid response links will log in whatever XI user the notification was sent for.
Former Nagios employee
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jimhoffmann
Posts: 50
Joined: Fri May 03, 2013 1:38 pm

Re: Service Alert link issue

Post by jimhoffmann »

No this is for any user that is configured to receive the alert or if the email is forwarded to another person, then they can log into Nagios as nagiosadmin.
abrist
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Re: Service Alert link issue

Post by abrist »

That is very odd. Can we move this to a ticket so that we can schedule a remote session? (send an email to [email protected] to open a ticket)
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
jimhoffmann
Posts: 50
Joined: Fri May 03, 2013 1:38 pm

Re: Service Alert link issue

Post by jimhoffmann »

Yes. I will send an email over to Support.
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Service Alert link issue

Post by abrist »

Alright, let me know if you get a bounceback.
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
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