Nagios XI unable to get traffic data from NA server

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bosecorp
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Nagios XI unable to get traffic data from NA server

Post by bosecorp »

I have waiting several minutes and does not display any data. if I log in directly into my NA I can see all the netflow data
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jolson
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Re: Nagios XI unable to get traffic data from NA server

Post by jolson »

Are you opening XI using HTTPS? If so, would you try HTTP instead?
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bosecorp
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Re: Nagios XI unable to get traffic data from NA server

Post by bosecorp »

same result
jolson
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Re: Nagios XI unable to get traffic data from NA server

Post by jolson »

Please go to 'Admin -> Manage Components -> Network Analyzer Integration' and post a screenshot similar to the following:
Verify that the API key is correct.
If you uncheck 'Use SSL' and save, does Network Analyzer start displaying its graphs properly?
2015-04-21 15_57_03-Nagios XI - Administration.png
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bosecorp
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Re: Nagios XI unable to get traffic data from NA server

Post by bosecorp »

I am not using SSL
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jolson
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Re: Nagios XI unable to get traffic data from NA server

Post by jolson »

Does the IP Address of the host in question correspond with a source address in Nagios Network Analyzer?

If you press the "Open this query in Network Analyzer" button, does it link you to the correct location?
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bosecorp
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Joined: Thu Jun 26, 2014 1:00 pm

Re: Nagios XI unable to get traffic data from NA server

Post by bosecorp »

Yes, it does take me, but I get a blank page
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lmiltchev
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Re: Nagios XI unable to get traffic data from NA server

Post by lmiltchev »

What is the version of the "Nagios Network Analyzer Integration" component that you are currently using?

Admin->Manage Components

Also, you are using Nagios XI 2014R2.6, correct?
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bosecorp
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Joined: Thu Jun 26, 2014 1:00 pm

Re: Nagios XI unable to get traffic data from NA server

Post by bosecorp »

1.2

and XI
2014R1.5
jolson
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Re: Nagios XI unable to get traffic data from NA server

Post by jolson »

Does the 'blank page' have a URL? If so, please post that URL here obfuscating any sensitive information.

What is your version of Nagios Network Analyzer?
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