Our pricing and support options.lmichel wrote:I am still struggling to configure this thing properly.
this is a product we are contemplating on buying and I am having all kind of issues with it.
is there phone support in the company?
Obivously - yes we offer phone support.
We offer a quickstart service for folks like yourself who are trying to get a "quick start" with the product. There is a link to request that service on the home page of your trial install (unless you've disabled that link).
One thing to be aware, we can help with problems like missing libraries and such on the quickstart - but it is generally a big waste of your time when these problems can be resolved via the support forums. In this particular case I'm noticing that
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allowed_hosts = 127.0.0.1For the ping problems, something went haywire with your check_host_command - that is likely in your commands.cfg but without knowing for sure where you've made changes it's hard to be sure.