Unable recieve detail from source

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lingweican
Posts: 15
Joined: Tue Dec 16, 2014 3:41 am

Unable recieve detail from source

Post by lingweican »

Hi all,
Currently i have nagiosNA setup in our system.
There one source until now still unable to receieve anything maybe due to different subnet?
Is anyone having this issue ?
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Box293
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Re: Unable recieve detail from source

Post by Box293 »

Have you opened the ports on the NA server firewall (iptables) to allow the inbound traffic?

If the data is coming from a different subnet then it must traverse routers/firewalls, have you opened the ports to allow this traffic through to the NA server?
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lingweican
Posts: 15
Joined: Tue Dec 16, 2014 3:41 am

Re: Unable recieve detail from source

Post by lingweican »

Is a different subnet. But is a direct connection. in the IPtables source anywhere destination anywhere 9920 is accept
sorry not good in linux
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Box293
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Re: Unable recieve detail from source

Post by Box293 »

Lets see if the traffic is hitting the NA server.

First install tcpdump:

Code: Select all

yum -y install tcpdump
Then run this command:

Code: Select all

tcpdump udp port 9920
9920 is the port you have defined on your source in Network Analyzer AND on the sending device.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
lingweican
Posts: 15
Joined: Tue Dec 16, 2014 3:41 am

Re: Unable recieve detail from source

Post by lingweican »

i yum install already. but when i do the command tcpdump udp port 9920 it seem like struck there not moving at all.
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Box293
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Re: Unable recieve detail from source

Post by Box293 »

lingweican wrote: but when i do the command tcpdump udp port 9920 it seem like struck there not moving at all.
Box293 wrote:If the data is coming from a different subnet then it must traverse routers/firewalls, have you opened the ports to allow this traffic through to the NA server?
lingweican wrote:Is a different subnet.
If it's in a different subnet, then it must pass through a router. Is that router allowing udp port 9920 from the source to reach the Network Analyzer server?
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
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