No configure tab showing

[cwscribner]

Title pretty much says it all. This doesn't happen on all devices, just a select few even though they're seemingly identical to other devices that have the configure tab.

[agriffin]

You are probably signed in as a different user on some devices who does not have permission to configure Nagios XI. Double check that you are logged in as nagiosadmin or haven't been set to have read-only access.

[cwscribner]

Logged in as nagiosadmin but the tab still doesn't show. The devices were imported via the Auto Discovery feature.

[admin]

We'll see if we can replicate this tomorrow and get back to you.

[cwscribner]

Just following up on this. Were you able to reproduce it?

[lmiltchev]

We haven't been able to reproduce your problem, so let's take a look at the most common things first. Do you get any errors and warnings when you run the Write Config Tool?

http://support.nagios.com/wiki/index.ph ... leshooting

Make sure you don't have any duplicate host/service definitions. It is possible that you have some hosts/services that are "active" (that you can configure) and some that are not (maybe added twice through the Auto Discovery or maybe the cause was a renaming of a host/service).

[mguthrie]

When we looked into this, there is logic handling in the XI interface to only show the Configure tab for hosts or services that can "simply" reconfigured directly from XI. I don't remember the conditions exactly, but there are some hosts and services, depending on their template and other relationships that require the CCM in order to be reconfigured.