Error running the fullinstall script for XI

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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digitallife
Posts: 27
Joined: Mon Nov 17, 2014 12:29 pm

Error running the fullinstall script for XI

Post by digitallife »

Team,

I need your help again. I do have access to the internet from my newly created Linux VM. However, when I attempt to run the fullinstall script to install Nagios XI, I get the following error:
------------------
Configuring Repos...
ERROR: unable to read system id.
Your Red Hat Installation is not registered or does not have proper entitlements.
Please register or enable entitlements at rhn.redhat.com.
--------------------

The file that I downloaded and untarred from Nagios is xi-2014r2.7.tar.gz.

Thanks for your help
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hsmith
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Joined: Thu Jul 30, 2015 11:09 am
Location: 127.0.0.1
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Re: Error running the fullinstall script for XI

Post by hsmith »

digitallife wrote:Team,

I need your help again. I do have access to the internet from my newly created Linux VM. However, when I attempt to run the fullinstall script to install Nagios XI, I get the following error:
------------------
Configuring Repos...
ERROR: unable to read system id.
Your Red Hat Installation is not registered or does not have proper entitlements.
Please register or enable entitlements at rhn.redhat.com.
--------------------

The file that I downloaded and untarred from Nagios is xi-2014r2.7.tar.gz.

Thanks for your help
Is your Redhat system registered?
Also, what version of Redhat are you running?
Former Nagios Employee.
me.
digitallife
Posts: 27
Joined: Mon Nov 17, 2014 12:29 pm

Re: Error running the fullinstall script for XI

Post by digitallife »

This VM is support by an outside vendor. So, I'm checking to see if it registered with Redhat.
Version: Linux version 2.6.18-406.el5 ([email protected]) (gcc version 4.1.2 20080704 (Red Hat 4.1.2-55))
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hsmith
Agent Smith
Posts: 3539
Joined: Thu Jul 30, 2015 11:09 am
Location: 127.0.0.1
Contact:

Re: Error running the fullinstall script for XI

Post by hsmith »

digitallife wrote:This VM is support by an outside vendor. So, I'm checking to see if it registered with Redhat.
Version: Linux version 2.6.18-406.el5 ([email protected]) (gcc version 4.1.2 20080704 (Red Hat 4.1.2-55))
If it wasn't registered, that would explain this perfectly. Please let us know once you find out, and we can resume troubleshooting from there.
Former Nagios Employee.
me.
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