Install - trail version

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
MNcomputer
Posts: 38
Joined: Wed Aug 12, 2015 8:56 am

Install - trail version

Post by MNcomputer »

Trying to install trial version on a few of our VMs, and receiving an error of NSClient - ERROR: Invalid password.

Where do I go to change this? Thank you in advance.
User avatar
hsmith
Agent Smith
Posts: 3539
Joined: Thu Jul 30, 2015 11:09 am
Location: 127.0.0.1
Contact:

Re: Install - trail version

Post by hsmith »

Hello,

For some clarification here -

You installed Nagios XI just fine, and are having issues getting NSClient++ to report back to it?
Former Nagios Employee.
me.
MNcomputer
Posts: 38
Joined: Wed Aug 12, 2015 8:56 am

Re: Install - trail version

Post by MNcomputer »

Yes, that is correct.

Here is the error I am receiving ( file attached)
You do not have the required permissions to view the files attached to this post.
User avatar
hsmith
Agent Smith
Posts: 3539
Joined: Thu Jul 30, 2015 11:09 am
Location: 127.0.0.1
Contact:

Re: Install - trail version

Post by hsmith »

What version of NSClient are you running? Did you make sure that the password in the nsc.ini/NSClient.ini matches the one inside of the service definition?
Former Nagios Employee.
me.
MNcomputer
Posts: 38
Joined: Wed Aug 12, 2015 8:56 am

Re: Install - trail version

Post by MNcomputer »

Where do I go to match\change up the password on the server version, I have the password set on the client machine through the nsc.ini file.
MNcomputer
Posts: 38
Joined: Wed Aug 12, 2015 8:56 am

Re: Install - trail version

Post by MNcomputer »

We are using the newest version of NSclient I believe.
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: Install - trail version

Post by tmcdonald »

You will need to go to Configure -> Core Config Manager -> Services, and find the services you are having issues with. In that service there will be argument fields to the right, and the ARG1 field will have a long string in it. In that string will be -t 'somepass' where somepass is what you put in. It is either empty or incorrect, so you will need to fix it and click Save. Then once you have changed all of the affected services, you will need to click Apply Config for the changes to take effect.
Former Nagios employee
MNcomputer
Posts: 38
Joined: Wed Aug 12, 2015 8:56 am

Re: Install - trail version

Post by MNcomputer »

The Nagios XI and client machine have the same password, but still not syncing correctly.

Is the argument field, the command view?
User avatar
hsmith
Agent Smith
Posts: 3539
Joined: Thu Jul 30, 2015 11:09 am
Location: 127.0.0.1
Contact:

Re: Install - trail version

Post by hsmith »

The argument field is right under the command view. There are a bunch of texts boxes in a column with a label next to them that says $ARG1$ $ARG2$ etc..
Former Nagios Employee.
me.
Locked