Nagios XI Linux Client Wizard Install Fails

[GaryW]

as you thought, nothing found

[root@mx-myatrium ~]# grep -i nag /etc/passwd
[root@mx-myatrium ~]#

[hsmith]

How about a grep -i nag /etc/shadow?

[GaryW]

same as passwd file, nothing found

[root@mx-myatrium ~]# grep -i nag /etc/shadow
[root@mx-myatrium ~]#

[hsmith]

Can you remove the Nagios lines out of the group file(nagcmd/nagios) and try again?

I am pretty sure we're clear on this, but we're on a remote system, not the XI ova, right?

[GaryW]

Hi

still fails after deleting the nagcmd & nagios group entries and yes, this definitely is not the Nagios XI server itself.

[hsmith]

Two things to try here.

A longshot, however, what is the output of a ps -ef | grep nagios command?

Have you rebooted, to make sure something nasty isn't sticking around?

[GaryW]

Hi

nothing found on the "ps -ef | grep nagios" and I've definitely rebooted.

current status -

[root@mx-myatrium ~]# grep nagios /etc/group
nagios507:nagios
nagcmd508:nagios

[root@mx-myatrium ~]# grep nagios /etc/passwd
[root@mx-myatrium ~]#

[jdalrymple]

Hi
I've finally had time to install the Nagios XI OVA and start 'playing' with the software but I've hit an config/install error ??

Trying to use the Linux Agent Configuration wizard but it keeps throwing an error -

...


Repos already configured - exiting.
Prereqs already installed - skipping...
Adding users and groups...
useradd: user 'nagios' already exists
useradd: user 'nagios' already exists
ERROR: User 'nagios' was not created - exiting.
Gary

Are you trying to install the Linux agent on an OVA deployment? The Linux agent is installed on that box by default, it's intended for your remote systems to be monitored.

Sorry for the noise if I'm misunderstanding.

[GaryW]

yes, I'm attempting to install the agent on a remote linux box, not the server itself

[jdalrymple]

Something is definitely haywire with your system.

I suggest in order to get your install done just create the following file in the directory containing the fullinstall script:

installed.usersgroups

Then re-run fullinstall, it shouldn't bother mucking about with creating the users if that file is there.

After you're done with that, fiddle with users and groups to suit your needs.