Customer support section is disabled

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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wiproltdwiv
Posts: 281
Joined: Sat Sep 08, 2012 12:52 am

Customer support section is disabled

Post by wiproltdwiv »

Dear Sir/Madam,

I have purchased NagiosXIR2.2 and registered with [email protected]. Before I was able to access this section but from 10 Dec 2015 it has disabled. So please enable this ASAP. I got mail regarding this in that they mentioned that:

-Your support plan with Nagios Enterprises may have lapsed.
-Your support forum account is not associated with any current customer accounts.

My customer no is: 33676
rkennedy
Posts: 6579
Joined: Mon Oct 05, 2015 11:45 am

Re: Customer support section is disabled

Post by rkennedy »

I spoke with sales and they informed me that your support and maintenance has expired.

I'm going to close this out as we do not have any control of who has access to customer forums. You will need to email [email protected] to further inquire about it.
Former Nagios Employee
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