Unable to log on using Internet 8 or 9

[mlk0506]

Receiving this error when trying to log in using Internet Explorer 8 and 9:

NSP: Sorry Dave, I can't let you do that

We have no issue logging in using Google Chrome, just IE 8 and 9.

I'm running Nagios XI 5.2.3.

[hsmith]

That error is generally related to time/date issues. I don't know that you'll have the best user experience using IE8 or 9 though, I believe some of our components are not compatible.

[bwallace]

To add on to hsmith's post, Microsoft stopped supporting IE 8,9 & 10 last week:
https://www.microsoft.com/en-us/Windows ... IE-support

You may want to refer to this doc for checking/modifying the date/time settings on your XI system:
https://assets.nagios.com/downloads/nag ... m_Time.pdf

[mlk0506]

By fixing the time, I am now able to use IE 8 and 9. Thank you very much!

[bwallace]

Glad we were able to help. We'll lock this thread now and feel free to open another should you require assistance with anything else.