Nagios XI - The script that failed was: './E-importnagiosql'

[rajshekar_p]

Hi All,

I am trying to install Nagios XI 5.2.5 on RHEL 7.2. Installation is failing with below error message. install.log file is attached. Please help in solving the issue.

Running './E-importnagiosql'...
httpd: no process found
Applying patches to Apache configs for Apache 2.4.x syntax...
Redirecting to /bin/systemctl start httpd.service
Sleeping...
NOTE: If prompted, enter the MySQL root password
NagiosQL database appears OK - continuing...
NDOUtils database appears OK - continuing...
Found config files to import - continuing...
URL: http://localhost/nagiosxi/includes/components/ccm/
CMDLINE
/usr/bin/wget --save-cookies nagiosql.cookies --keep-session-cookies http://localhost/nagiosxi/includes/components/ccm/ --no-check-certificate --post-data 'submit=Login&hidelog=true&loginSubmitted=true&username=nagiosxi&password=n@gweb' -O nagiosql.login--2016-03-07 16:44:34-- http://localhost/nagiosxi/includes/components/ccm/
Connecting to 10.116.2.248:80... connected.
Proxy request sent, awaiting response... 502 cannotconnect
2016-03-07 16:45:02 ERROR 502: cannotconnect.

NAGIOSQL LOGIN FAILED!
RESULT=1

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.

The script that failed was: './E-importnagiosql'

[lmiltchev]

Did you configure your proxy according to our documentation?

https://support.nagios.com/kb/article.php?id=147

Make sure that you exclude localhost from proxying.

[rajshekar_p]

Hi lmiltchev,

Thanks a lot. The issue is solved.

I configured proxy and excluded localhost from proxying as mentioned in the link shared by you.

Regards,
Rajshekar P

[lmiltchev]

I am glad I could help!