SNMPTT service locked up

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ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: SNMPTT service locked up

Post by ssax »

Please run this tail command:

Code: Select all

tail -f /usr/local/nagiosxi/var/cmdsubsys.log
Then apply configuration and once it's complete send us the entire output of the tail command, I want to make sure it's actually restarting it properly.


Thank you
gormank
Posts: 1114
Joined: Tue Dec 02, 2014 12:00 pm

Re: SNMPTT service locked up

Post by gormank »

I've found that when snmptt has problems, a restart shows the stop part failed. I just restarted on two systems and the stop phase was ok. Thus, the restart in the nagios init script solved the problem. The init script plus monitoring the spool dir should be sufficient so I'm confused on what the issue is now.
rkennedy
Posts: 6579
Joined: Mon Oct 05, 2015 11:45 am

Re: SNMPTT service locked up

Post by rkennedy »

gormank wrote:I've found that when snmptt has problems, a restart shows the stop part failed. I just restarted on two systems and the stop phase was ok. Thus, the restart in the nagios init script solved the problem. The init script plus monitoring the spool dir should be sufficient so I'm confused on what the issue is now.
Thanks for the addition @gormank!

@vijilants - let us know when you get a chance to review the answers posted above.
Former Nagios Employee
vijilants
Posts: 215
Joined: Wed Jun 12, 2013 2:50 pm

Re: SNMPTT service locked up

Post by vijilants »

ssax wrote:Please run this tail command:

Code: Select all

tail -f /usr/local/nagiosxi/var/cmdsubsys.log
Then apply configuration and once it's complete send us the entire output of the tail command, I want to make sure it's actually restarting it properly.


Thank you
Sorry, which configuration do you wish for me to apply ?
rkennedy
Posts: 6579
Joined: Mon Oct 05, 2015 11:45 am

Re: SNMPTT service locked up

Post by rkennedy »

On the XI web interface. Make sure you're running the command @ssax posted when you do so, and then post back the output it produces.
Former Nagios Employee
vijilants
Posts: 215
Joined: Wed Jun 12, 2013 2:50 pm

Re: SNMPTT service locked up

Post by vijilants »

I've just upgraded Nagios to 5.3.0 and the upgrade has overwritten the edit in the /etc/init.d/nagios file

Should I put it back in or has this issue been fixed in 5.3.0 ?
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: SNMPTT service locked up

Post by ssax »

It has been added in 5.3 so it should be working, is it not working for you?
vijilants
Posts: 215
Joined: Wed Jun 12, 2013 2:50 pm

Re: SNMPTT service locked up

Post by vijilants »

It appears to be working...I will keep an eye on it.

Thanks
dwhitfield
Former Nagios Staff
Posts: 4583
Joined: Wed Sep 21, 2016 10:29 am
Location: NoLo, Minneapolis, MN
Contact:

Re: SNMPTT service locked up

Post by dwhitfield »

It sounds like this issue has been resolved. Is it okay if we lock this thread? You can always open another thread if the issue comes back up. Thanks for choosing the Nagios forums!
Locked