Nagios email notifications not working

[kellyangell]

nagios.cfg

(43.96 KiB) Downloaded 329 times

contacts.cfg

(551 Bytes) Downloaded 288 times

commands.cfg

(8.05 KiB) Downloaded 274 times

Hello

My email alerts are not working, can someone please check my configuration files, i have uploaded them. i have sent a test message from nagios so i know send mail is working, but i am not receiving notifications for critical and warnings. please can someone help me out

Cant wait to hear from you .

[rkennedy]

Could you please post your /usr/local/nagios/var/objects.cache file for us to look at? The ones you posted look fine, assuming general-contact has notification commands defined.

Also, please let us know the host / service and contact, that you're attempting to get notifications for so that we know what to compare it against.

[kellyangell]

Hello

i have got it working , so need need to do anything, one more thing is the mails i am receiving are blank and i would like it to contain the status information , is there something i need to change in these 2 entries , as it is a db query i am running i would like to see the output and comments in my email alerts.

hope to hear from you soon. kelly


# 'notify-host-by-email' command definition
define command{
command_name notify-host-by-email
command_line /usr/bin/mail "%b" "***** Nagios *****\n\nNotification Type: $NOTIFICATIONTYPE$\nHost: $HOSTNAME$\nState: $HOSTSTATE$\nAddress: $HOSTADDRESS$\nInfo: $HOSTOUTPUT$\n\nDate/Time: $LONGDATETIME$\n" | /usr/bin/mail -s "** $NOTIFICATIONTYPE$ Host Alert: $HOSTNAME$ is $HOSTSTATE$ **" $CONTACTEMAIL$
}

# 'notify-service-by-email' command definition
define command{
command_name notify-service-by-email
command_line /usr/bin/mail "%b" "***** Nagios *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\n Additional Info:\n\n$SERVICEOUTPUT$\n$LONGSERVICEOUTPUT$ $NOTIFICATIONCOMMENT$\n" | /usr/bin/mail -s "** $NOTIFICATIONTYPE$ Service Alert: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$
}

[avandemore]

Here is some documentation for you: Standard Macros in Nagios

So your command definitions are correct. Is your host/service returning output? Can you post an example message?

[rkennedy]

Take a look at this - https://assets.nagios.com/downloads/nag ... olist.html

You could change your $HOSTOUTPUT$ to $LONGHOSTOUTPUT$ but, I'm not sure that will be the data you're after. For your services, you've already got $LONGSERVICEOUTPUT$ appended so I don't believe more information will be possible.

Could you show us what you're seeing in a current email, vs what you would like to see with screenshots?

[kellyangell]

hello

here is a screen shot of the email , there is no information its just the subject

thanks

[avandemore]

Can you do the following:

1. backup /usr/local/nagios/etc/nagios.cfg
2. edit /usr/local/nagios/etc/nagios.cfg to contain the values debug_level=256 and debug_verbosity=2, replacing the existing ones
3. Restart Nagios Core
4. Provoke an event which will trigger one of these emails
5. Upload /usr/local/nagios/var/nagios.debug
6. Wait for further instructions, if that is enough information I'll have you restore the original and restart again.

[kellyangell]

it won't allow me to upload a file with the .debug extension

[tmcdonald]

Simply change the extension to .txt and it should be fine.

[kellyangell]

haha of course . its been a long day ! here is the file