Error: Service has no hosts and/or service_description

[valmberg]

Yes. I am using Manage Hosts to attach a host to the service. However, when I Apply Configuration, the host_name does not get applied to the cfg file.

I've attached a screen shot showing that the service has one managed host. Again, I'm not sure why the host_name is not getting added to the .CFG file. However, if I REMOVE the host name and assign the wildcard "*", the host_name gets added with * and the configuration gets applied successfully.

[rkennedy]

Could you actually show us the screenshot after you click 'Manage Hosts'? We'll need to make sure it's assigned properly.

[valmberg]

Here is a pic of the Manage host assignment window. Again, if I remove the assigned host (cenvapprd51) and add '*', the Apply Configuration will work and add host_name = *

But when I go back and remove '*' and assign a specific host, when I Apply Configuration, it will fail with the error message "Error: Service has no hosts and/or service_description...". When I go into the Cenvapprd51.cfg file, the host_name is then missing.

This happens to all of the services - not just this one host.

[avandemore]

Let's move this into a ticket and we can setup a remote to look at this.

From an authorized email(the one associated from this account should work) send a request to [email protected].

In that email please include a link back to this thread. Once you have done so reply on this thread again so we know it is ok to lock it.

[valmberg]

I have sent an email to [email protected]

thanks

[avandemore]

Ticket received, closing this thread.