You have exceeded your license limits.

[ericssonvietnam]

Hi,

We have integrated more client in XI for monitoring than the XI licence allow's. We are planning upgrade license but before that :-
:- Customer want to check out available reporting in XI
:- Customer want to complete integrate of +50 nodes, till the business approval comes and we place request for licences upgrade.

Can you help me with consequences if there is a delay in licence upgrade and we add all + 350 nodes in licences of 100 nodes. Also how to preform reporting till we be upgrade XI licences?
Please explain the risk involved.



-A

[tmcdonald]

If you have exceeded the license limits, unfortunately this will have an impact on the product features. Your best bet is to email [email protected] and they may be able to provide a license solution, but from a technical support standpoint we are not able to authorize this.

[ericssonvietnam]

That i do understand, but could you please suggest risk involved in:-
1: We continue using same setup for a month, will there by any data loss?
2: As customer wants SLA report first to approve licence upgrade, what will be correct method ? lower down number of nodes count to 100 by deactivating 50 nodes or completely clean up will be required?

-

[rkennedy]

These questions will be better answered by our Sales team as @tmcdonald mentioned, please forward them over to [email protected].