Nagios XI install error

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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jbertolotti
Posts: 1
Joined: Thu Jan 05, 2017 1:57 pm

Nagios XI install error

Post by jbertolotti »

Im getting the following error:

Code: Select all

jmb@nagios:/tmp/nagiosxi$ sudo ./fullinstall
[sudo] password for jmb:
========================
Nagios XI Full Installer
========================

This script will do a complete install of Nagios XI by executing all necessary sub-scripts.

IMPORTANT: This script should only be used on a 'clean' install of CentOS or RedHat. Do NOT use this on a system that has been tasked with other purposes or
has an existing install of Nagios Core. To create such a clean install you should have selected ONLY the 'Base' package in the OS installer.
Do you want to continue? [Y/n]
Proceeding with installation...
Checking MySQL credentials...
Stored MySQL password validated.
Running './0-repos'...
Repos already configured - exiting.
RESULT=0
Running './1-prereqs'...
Prereqs already installed - skipping...
Note: If you want to update the RPMs installed on this system, run your package manager's update command
RESULT=0
Running './2-usersgroups'...
Users/groups already configured - skipping.
RESULT=0
Running './3-dbservers'...
Database servers already initialized - skipping.
RESULT=0
Running './4-services'...
/etc/services already updated - skipping.
RESULT=0
Running './5-sudoers'...
sudoers already configured - skipping.
RESULT=0
Running './6-firewall'...
Firewall rules already configured - skipping.
RESULT=0
Running './7-sendmail'...
Step completed OK
RESULT=0
Running './8-selinux'...
SELinux already configured - skipping.
RESULT=0
Running './9-dbbackups'...
Database backups already configured - skipping.
RESULT=0
Running './10-phplimits'...
PHP limits already configured - skipping.
RESULT=0
Running './11-sourceguardian'...
Sourceguardian already configured - skipping.
RESULT=0
Running './12-mrtg'...
MRTG already configured - skipping.
RESULT=0
Running './13-cacti'...
Step completed OK
RESULT=0
Running './14-timezone'...
PHP timezone already configured - skipping.
RESULT=0
Running './A-subcomponents'...
Subcomponents already configured - skipping.
RESULT=0
Running './B-installxi'...
Nagios XI base files already installed - skipping.
RESULT=0
Running './C-cronjobs'...
chown: cannot access ‘/var/spool/cron/apache’: No such file or directory
RESULT=1

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.

The script that failed was: './C-cronjobs'
jmb@nagios:/tmp/nagiosxi$
My system is the following:

Code: Select all

Linux nagios 3.13.0-32-generic #57-Ubuntu SMP Tue Jul 15 03:51:08 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
Any ideas?
rkennedy
Posts: 6579
Joined: Mon Oct 05, 2015 11:45 am

Re: Nagios XI install error

Post by rkennedy »

XI is not supported on Ubuntu at this time, you'll want to install on a clean, and minimal RHEL/CentOS 6/7 machine.
Former Nagios Employee
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