Performance graphs

[patalenszki.zoltan]

Dear Support,

I've got "No performance graphs were found for this service. If you have just started monitoring this object then it may take up to 15 minutes for the performance graphs to appear." message instead of performance graphs.
I did notfind any difference between services where this graph exists or does not.

I've checked https://support.nagios.com/kb/article.php?id=9 but it was not relevant for me.
LOG_LEVEL = 2 in our config but i last entry is from year 2014 in /usr/local/nagios/var/perfdata.log

Could you please help me where should i find the difference or the reason for this problem.

Regards,
Zoltan

[avandemore]

XI > Admin > System Profile > Download Profile

Please include the zip file in your response. You can PM myself or other support personnel if you have privacy concerns.

[avandemore]

I have received your profile. What is the output of:

Code: Select all

# service npcd status

[patalenszki.zoltan]

Sorry for delayed answer!

npcd (pid 2220) is running...

[mcapra]

Can you share the output of the following commands executed from the CLI of your Nagios XI machine:

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ps aux | grep php
cat /usr/local/nagios/etc/nagios.cfg
cat /usr/local/nagios/etc/commands.cfg | grep perfdata

ls /usr/local/nagios/var/spool/perfdata/ | wc -l
ls /usr/local/nagios/var/spool/xidpe/ | wc -l

[patalenszki.zoltan]

Please find here:

1.txt

: ps aux | grep php

nagios.cfg

: cat /usr/local/nagios/etc/nagios.cfg

3.txt

: cat /usr/local/nagios/etc/commands.cfg | grep perfdata

ls /usr/local/nagios/var/spool/perfdata/ | wc -l
0
ls /usr/local/nagios/var/spool/xidpe/ | wc -l
0

Thanks,
Zoltan

[mcapra]

Can you share the outputs of these commands:

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service npcd restart
ls -al /usr/local/nagios/var/spool/
su nagios
/usr/bin/perl /usr/local/nagios/libexec/process_perfdata.pl
/usr/bin/perl /usr/local/nagios/libexec/process_perfdata.pl -d HOSTPERFDATA
exit

I would also run this and watch it for a few minutes. See if the number increases/decreases or remains at 0.

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watch 'ls /usr/local/nagios/var/spool/perfdata/ | wc -l'