The Virtual machine is not coming up

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Naser
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Joined: Mon Apr 24, 2017 11:43 pm

The Virtual machine is not coming up

Post by Naser »

Dear Support,
I just download the virtual machine of Nagios XI to test and make sure it helps us with our requirement but after downloading and adding the new virtual machine on the windows 2012 server it gets stop and noting appears, I do have enough memory and hard desk, see the screen shot below.

Mod Edit: Second thread that was closed -- https://support.nagios.com/forum/viewto ... =6&t=43622
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scottwilkerson
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Re: The Virtual machine is not coming up

Post by scottwilkerson »

Can you click in the screen and press enter to activate the display?
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tacolover101
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Re: The Virtual machine is not coming up

Post by tacolover101 »

if the above doesn't work as @scottwilkerson mentioned i think it could be the hypervisor you're using. what is it? what file did you attempt to open with it?
dwhitfield
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Re: The Virtual machine is not coming up

Post by dwhitfield »

There are instructions for both options at https://www.nagios.com/downloads/nagios-xi/microsoft/

Did you follow those instructions?
Naser
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Re: The Virtual machine is not coming up

Post by Naser »

@scottwilkerson Thank you for your reply I did click and the screen it active but nothing appears.
@tacolover101 I am using Hyper-V Manager, Microsoft Corporation, Version: 6.2.9200.16384 and I download the Hyper-V (.vhd) file from the site that has been mentioned by dwhitfield.
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tgriep
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Re: The Virtual machine is not coming up

Post by tgriep »

If you shut it down and power it up, do you see anything in the console?
If not, try re-downloading the image and see if it happens again when you start the virtual machine.
Be sure to check out our Knowledgebase for helpful articles and solutions!
Naser
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Re: The Virtual machine is not coming up

Post by Naser »

I try that and re-download it and run it now I can log in but it is not getting connected I try assigning the network card but below screen appears.
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tgriep
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Re: The Virtual machine is not coming up

Post by tgriep »

The network card driver in some versions of Hyper-V is not compatible with the Linux Kernel and that is why you are not getting an IP address, etc..
To fix this, power off the OS and remove the network card from Hyper-V and add the Legacy Adaptor.
Then power up the system and it should find the network driver and assign an IP.
For more detailed instructions, take a look at this link I found.
https://community.arubanetworks.com/t5/ ... a-p/240396
Be sure to check out our Knowledgebase for helpful articles and solutions!
Naser
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Re: The Virtual machine is not coming up

Post by Naser »

Thank you, I did that and still it is not getting IP from DHCP server. could you help me set static IP address.
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tgriep
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Re: The Virtual machine is not coming up

Post by tgriep »

The link below is a KB article with the instructions for setting up a Static IP address on the server.
https://support.nagios.com/kb/article/c ... dress.html
Login to the console and run the ifconfig command, if you do not see a ethernet device there, then you still need to edit the driver in Hyper-V to use the Legacy driver and reboot the server.
Be sure to check out our Knowledgebase for helpful articles and solutions!
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