Nagios XI 5.4.4 (NRPE Monitoring Wizard) problem

[chands]

Hello there.

I have setup Nagios XI 5.4.4 on RHEL 7.2. The server is fully up and running

Problem: NRPE Monitoring Wizard hangs and keeps spinning in the X! web GUI "Waiting for configuration verification......"

1. NRPE is setup correctly on the AIX client
2. I can run manual checks via command line from the nagios server to the client

Problem is I cannot add NRPE clients via the XI GUI.

Also I have setup the nagios server to use HTTPS could this be a problem

Any help would be much appreciated

[tgriep]

If the verification fails after the server was configured for SSL, one if the changes were missed and that usually causes the issue you are having.
Make sure the following settings were done on the server.

Edit the file /usr/local/nagiosxi/html/config.inc.php and find the following line:

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$cfg['use_https']=false;

Change it to:

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$cfg['use_https']=true;

and this change as well

From the Nagios XI GUI navigate to the Configure > Core Config Manager > CCM Admin > Settings menu
Change Server Protocol to https at the bottom of the menu and click the Save button to update the settings.

If you are still having the waiting for verification issue,
Can you login to the XI server as root and run this command,

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tail -f /usr/local/nagiosxi/var/cmdsubsys.log

Then run the wizard and post back the output of the tail command so we can view any errors.

[chands]

Hello there

Hey thanks for the response.
That has fixed my problems

Thanks very much for a quick response

Cheers

[mcapra]

Did you have additional questions regarding this issue, or can we close this thread?

[chands]

Hello

No more question regarding this problem, it can be closed off

Cheers