how can pay for nagios support 24/7

Support forum for Nagios Core, Nagios Plugins, NCPA, NRPE, NSCA, NDOUtils and more. Engage with the community of users including those using the open source solutions.
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baber
Posts: 308
Joined: Wed Oct 21, 2015 4:39 am

how can pay for nagios support 24/7

Post by baber »

dear all
Hi

i use nagios core but i know can i use nagios core and pay for customer support 24/7 ????

BR
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: how can pay for nagios support 24/7

Post by tmcdonald »

We do not currently offer 24/7 support. We offer support for our commercial products and Core, but that is during US/Central office hours.
Former Nagios employee
baber
Posts: 308
Joined: Wed Oct 21, 2015 4:39 am

Re: how can pay for nagios support 24/7

Post by baber »

tmcdonald wrote:We do not currently offer 24/7 support. We offer support for our commercial products and Core, but that is during US/Central office hours.

I have 3 question:

1- can i use nagios core but use your support??
2 - how much money do i have to pay just for use nagios support team??
3- most of my os are linux and i want check sime process that have to write a script for check that
If i buy nagios support team will you write script for me??

BR
Babak
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: how can pay for nagios support 24/7

Post by tmcdonald »

baber wrote:1- can i use nagios core but use your support??
Our general forum (the section we are in now) is free for anyone to use.
baber wrote:2 - how much money do i have to pay just for use nagios support team??
Please contact [email protected] to discuss Core support options.
baber wrote:3- most of my os are linux and i want check sime process that have to write a script for check that
If i buy nagios support team will you write script for me??
We do offer custom development for a fee, but that is not included in our support contracts.
Former Nagios employee
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