Acknowledgements and Comments Report

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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SETR
Posts: 45
Joined: Mon Jan 30, 2017 4:10 pm

Acknowledgements and Comments Report

Post by SETR »

Hello Support,

Is there a way to generate a Acknowledgements and Comments Report so that we can track the number of Nagios alerts each of our engineers handled?
SETR
Posts: 45
Joined: Mon Jan 30, 2017 4:10 pm

Re: Acknowledgements and Comments Report

Post by SETR »

Forgot to add the Nagios version. This is on NagiosXi 5.4.9.
kyang

Re: Acknowledgements and Comments Report

Post by kyang »

There is no way exactly, except for going to XI Home --> under Incident Management --> Acknowledgements.

You could probably schedule that page on your "scheduled reports" in Reports --> under My scheduled reports.
SETR
Posts: 45
Joined: Mon Jan 30, 2017 4:10 pm

Re: Acknowledgements and Comments Report

Post by SETR »

Thanks, Kyan. We don't seem to have the option to schedule a report in NagiosXI. Is there a setting we need to enable to use this feature?
kyang

Re: Acknowledgements and Comments Report

Post by kyang »

It is available in the Enterprise edition of Nagios XI. Any page within XI will work.

Ultimately, you can go to XI Home --> under Incident Management --> Acknowledgements

While you are on that page, go to the upper right-hand corner that has 3 bars and click schedule page. (shown below)
schedule.PNG
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SETR
Posts: 45
Joined: Mon Jan 30, 2017 4:10 pm

Re: Acknowledgements and Comments Report

Post by SETR »

Got it, Thank you! This post can now be closed.
kyang

Re: Acknowledgements and Comments Report

Post by kyang »

Sounds great! I'll be closing this topic.

If you have any more questions, feel free to create another thread!

Thank you for using the Nagios Support Forum!
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