Nagios XI Ticketing System

[nboyle]

How does someone get access to the Nagios ticketing platform? I was told it's at https://support.nagios.com/tickets, which works, however the user account I am using doesn't work. Do we need a unique ticketing system account created? If so, what are the steps? Thanks.

[dwhitfield]

Did you add your account using https://support.nagios.com/add-contact/ ? If so, you should email [email protected].

[nboyle]

I've emailed the sales address you listed. Thanks.

Did you add your account using https://support.nagios.com/add-contact/ ? If so, you should email [email protected].

[dwhitfield]

If you want to PM me your email address, I can look you up in our system. @nboyle doesn't show up as a string in the db to which I have access.