Force Check not working for host

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rjmon
Posts: 106
Joined: Wed Dec 06, 2017 11:39 am

Force Check not working for host

Post by rjmon »

Moderator Edit: This thread has been split from another - https://support.nagios.com/forum/viewto ... 205#241270
In the future, please create a new thread and link to the old one instead of adding on.

I am having th same issue.. what is the solution for this
kyang

Re: Force Check not working for host

Post by kyang »

Could you try forcing a check again? Any errors or is it getting processed, and then send us your profile?

Nagios XI Profile --> On the XI Home Page click "Admin" > "System Profile" --> "Download Profile" button
Save the profile.zip file and upload it here or PM me.

If you receive a PROFILE BUILD FAILED
Please follow this article,

https://support.nagios.com/kb/article.p ... ategory=44

After you PM the profile please update this thread saying so, unless you post the profile on here. Thanks


UPDATE: Profile Received! Put in teamshare.
Last edited by kyang on Tue Jan 09, 2018 1:45 pm, edited 1 time in total.
Reason: Profile received! Put in teamshare!
rjmon
Posts: 106
Joined: Wed Dec 06, 2017 11:39 am

Re: Force Check not working for host

Post by rjmon »

Posted my system profile to your PM. After doing force check timestamp has not changed. Still getting the same error CRITICAL: cannot make ssl connection.
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Force Check not working for host

Post by npolovenko »

@rjmon, What is the name of the check that is not working? And by time stamp do you mean the Last Check time, or is it the Duration time? Can you upload a screenshot of the Service Status Detail page?
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
rjmon
Posts: 106
Joined: Wed Dec 06, 2017 11:39 am

Re: Force Check not working for host

Post by rjmon »

I think i found the problem, Performance grapher and Database Backend service was in stopped as per "System COmponent Status" after restarting them now i can see the time stamp updating..Thank you very much. :lol:
kyang

Re: Force Check not working for host

Post by kyang »

Sounds good, I was just going to tell you that NCPD and ndo2db was off. Glad you found it though!

If you have any more questions, feel free to create another thread.

Thanks for using the Nagios Support Forum!
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