cpu performance graph is not showing in nagios xi

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Gonela
Posts: 135
Joined: Wed Jan 10, 2018 5:23 am

Re: cpu performance graph is not showing in nagios xi

Post by Gonela »

Hi Team,

The CPU graph not empty before jan 10 we have graph for before 10 we are not getting the after jan 10 for this we have seen the file not updating at perfdata folder as we post before. In the same host which is not coming the graph , The other services graphs are coming like memory/disk/ are showing as regular. The only CPU performance graph is not showing in few hosts not all.
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: cpu performance graph is not showing in nagios xi

Post by npolovenko »

@Gonela, Did you allready follow this tutorial?
https://support.nagios.com/kb/article.php?id=9
After please run:

Code: Select all

service npcd restart
If that doesn't help please send in your Nagios XI System Profile.
To send us your system profile. Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and attach it to your next post.

Thank you.

PS: If you don't care about the old perf data for the CPU checks you can delete the old XML and RRD files as a quick fix. Navigate to /usr/local/nagios/share/perfdata , then go in the folder that corresponds to the hostname, find the cpu check RRD and cpu check XML and delete them. Within 15 minutes Nagios should recreate these files and start graphing again.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
Gonela
Posts: 135
Joined: Wed Jan 10, 2018 5:23 am

Re: cpu performance graph is not showing in nagios xi

Post by Gonela »

Hi Team,

Thanks for the replay,

We have only 4000 services only monitoring with 4 core process with 12 GB ram. Is my resources are not sufficient i don't think so.
Is there any another way to fix this issue.
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: cpu performance graph is not showing in nagios xi

Post by npolovenko »

Hello, @Gonela. Did you follow the tutorial that I've attached to my previous post? Did you run the restart command? Can you delete the RRD and XML files? Can you attach the system profile?
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
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