Active Directory - Unable to authenticate

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
stepaneki
Posts: 3
Joined: Wed Jul 12, 2017 3:06 am

Active Directory - Unable to authenticate

Post by stepaneki »

Hi all,

could you help me with following issue:

1) I try to connect to Active Directory: Admin -> Manage Users -> Add Users from LDAP/AD

2) I choose AD server defined under LDAP/AD Integration -> Authentication Server

3) username: xmpanagios, pass: ****, Next
-> issue: Unable to authenticate: 80090308: LdapErr: DSID-0C09042F, comment: AcceptSecurityContext error, data 52e, v2580

4) If I use LDAP (I choose LDAP server defined under LDAP/AD Integration -> Authentication Server),
username: CN=xmpanagios,OU=usr,OU=MPSV,DC=AD,DC=MPSV,DC=CZ
pass: ****, it works fine

Thanks for help
Ivo
User avatar
cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: Active Directory - Unable to authenticate

Post by cdienger »

52e indicates bad credentials. Assuming those are correct, it is probably a bad setting in the AD configuration. Can you provide a screenshot of Admin > Users > LDAP/AD Integration > *edit the ad config* ? Feel free to PM it to me if you cannot post it publicly.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
stepaneki
Posts: 3
Joined: Wed Jul 12, 2017 3:06 am

Re: Active Directory - Unable to authenticate

Post by stepaneki »

It works now. I have incorrect account suffix.

I apologize for vasting of your time.

Regards
Ivo
User avatar
cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: Active Directory - Unable to authenticate

Post by cdienger »

No worries :) Always glad to resolve something quickly!
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
Locked