Nagios 5.5.1 backups going to wrong place

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lmiltchev
Former Nagios Staff
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Nagios 5.5.1 backups going to wrong place

Post by lmiltchev »

You can check to see if "n@gweb" is the correct password by running the following command from the CLI:

Code: Select all

echo 'show tables;' | mysql -t -undoutils -pn@gweb nagios
Go to the Scheduled Backups page, FTP tab, and click on "Update Settings". This should re-save your password for the FTP server in an encrypted form. Next, try another FTP backup to see if the issue has been resolved.
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olmgroup
Posts: 14
Joined: Tue Jul 03, 2018 5:30 am

Re: Nagios 5.5.1 backups going to wrong place

Post by olmgroup »

The show tables command produced some output but the backup is still not appearing in the FTP server.
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lmiltchev
Former Nagios Staff
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Nagios 5.5.1 backups going to wrong place

Post by lmiltchev »

Go to the Scheduled Backups page, FTP tab, and click on "Update Settings".
Have you done this?

If you are still not able to schedule backups, you will need to open a new support ticket through our Support Center, so that we could further troubleshoot the issue. Thank you!
Be sure to check out our Knowledgebase for helpful articles and solutions!
olmgroup
Posts: 14
Joined: Tue Jul 03, 2018 5:30 am

Re: Nagios 5.5.1 backups going to wrong place

Post by olmgroup »

I have done this, with no effect. I will open the support call.
scottwilkerson
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Re: Nagios 5.5.1 backups going to wrong place

Post by scottwilkerson »

olmgroup wrote:I have done this, with no effect. I will open the support call.
Closing will resume in ticket
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