This support forum board is for support questions relating to
Nagios XI , our flagship commercial network monitoring solution.
biroby
Posts: 21 Joined: Wed Nov 30, 2016 4:29 am
Post
by biroby » Tue Sep 04, 2018 10:44 am
Hi to all,
i upgraded my Nagios XI community edition to the latest version 5.5.3.
After that i saw that on service alert on console no email was sent. I checked also on my maillog file and it seems Nagios didn't send any mail.
I've done also test mail and in this case mail was sent to my address.
Can anyone help me?
Thanks
Biroby.
scottwilkerson
DevOps Engineer
Posts: 19396 Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:
Post
by scottwilkerson » Tue Sep 04, 2018 10:47 am
Do you see notifications that should have been sent in the notifications log?
biroby
Posts: 21 Joined: Wed Nov 30, 2016 4:29 am
Post
by biroby » Wed Sep 05, 2018 2:40 am
Hi,
i saw alert in notification and on nagios.log but no mail were sent to administrator address.
biroby
Posts: 21 Joined: Wed Nov 30, 2016 4:29 am
Post
by biroby » Wed Sep 05, 2018 2:57 am
Hi,
in notification i saw alert but i can't received any mail notification.
I attach screenshot, nagios and mail log and all configuration file.
Thanks,
Biroby
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sievers
Posts: 48 Joined: Tue May 24, 2011 7:34 am
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by sievers » Wed Sep 05, 2018 3:17 am
Test messages could be send and will be delivered but host and service notifications not.
biroby
Posts: 21 Joined: Wed Nov 30, 2016 4:29 am
Post
by biroby » Wed Sep 05, 2018 4:09 am
Hi,
you are right.
scottwilkerson
DevOps Engineer
Posts: 19396 Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:
Post
by scottwilkerson » Wed Sep 05, 2018 7:15 am
What do you have set as the from address in your mail settings? I see messages being rejected being sent from:
[email protected]
biroby
Posts: 21 Joined: Wed Nov 30, 2016 4:29 am
Post
by biroby » Wed Sep 05, 2018 8:03 am
Hi,
i've tried with both method (SMTP and sendmail) and send test mail runnin correctly with mail arrive on my mailbox.
I also tried to sto services to get alert; on notification report was listed but no mail was sent (as reported in maillog screenshot)
I attach screenshot below.
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scottwilkerson
DevOps Engineer
Posts: 19396 Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:
Post
by scottwilkerson » Wed Sep 05, 2018 8:12 am
Can you login as the nagiosadmin and click username in upper right, go to Notification Preferences
are all boxes selected?
then Notification Methods -> Email tab
Is "Receive alerts via email" checked?
biroby
Posts: 21 Joined: Wed Nov 30, 2016 4:29 am
Post
by biroby » Wed Sep 05, 2018 8:29 am
Hi,
all needed checkbox are selected and emal notification was checked.
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