Notification by mail stopped after upgrade to 5.5.3

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biroby
Posts: 21
Joined: Wed Nov 30, 2016 4:29 am

Notification by mail stopped after upgrade to 5.5.3

Post by biroby »

Hi to all,
i upgraded my Nagios XI community edition to the latest version 5.5.3.

After that i saw that on service alert on console no email was sent. I checked also on my maillog file and it seems Nagios didn't send any mail.
I've done also test mail and in this case mail was sent to my address.

Can anyone help me? :?:

Thanks
Biroby.
scottwilkerson
DevOps Engineer
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Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Notification by mail stopped after upgrade to 5.5.3

Post by scottwilkerson »

Do you see notifications that should have been sent in the notifications log?
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biroby
Posts: 21
Joined: Wed Nov 30, 2016 4:29 am

Re: Notification by mail stopped after upgrade to 5.5.3

Post by biroby »

Hi,
i saw alert in notification and on nagios.log but no mail were sent to administrator address.
biroby
Posts: 21
Joined: Wed Nov 30, 2016 4:29 am

Re: Notification by mail stopped after upgrade to 5.5.3

Post by biroby »

Hi,
in notification i saw alert but i can't received any mail notification.

I attach screenshot, nagios and mail log and all configuration file.

Thanks,
Biroby
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sievers
Posts: 48
Joined: Tue May 24, 2011 7:34 am

Re: Notification by mail stopped after upgrade to 5.5.3

Post by sievers »

Test messages could be send and will be delivered but host and service notifications not.
biroby
Posts: 21
Joined: Wed Nov 30, 2016 4:29 am

Re: Notification by mail stopped after upgrade to 5.5.3

Post by biroby »

Hi,
you are right.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Notification by mail stopped after upgrade to 5.5.3

Post by scottwilkerson »

What do you have set as the from address in your mail settings? I see messages being rejected being sent from: [email protected]
Former Nagios employee
Creator:
Human Design Website
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biroby
Posts: 21
Joined: Wed Nov 30, 2016 4:29 am

Re: Notification by mail stopped after upgrade to 5.5.3

Post by biroby »

Hi,
i've tried with both method (SMTP and sendmail) and send test mail runnin correctly with mail arrive on my mailbox.
I also tried to sto services to get alert; on notification report was listed but no mail was sent (as reported in maillog screenshot)

I attach screenshot below.
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scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Notification by mail stopped after upgrade to 5.5.3

Post by scottwilkerson »

Can you login as the nagiosadmin and click username in upper right, go to Notification Preferences
are all boxes selected?

then Notification Methods -> Email tab
Is "Receive alerts via email" checked?
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
biroby
Posts: 21
Joined: Wed Nov 30, 2016 4:29 am

Re: Notification by mail stopped after upgrade to 5.5.3

Post by biroby »

Hi,
all needed checkbox are selected and emal notification was checked.
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