ERROR: General time-out (Alarm signal) ?
Re: ERROR: General time-out (Alarm signal) ?
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Re: ERROR: General time-out (Alarm signal) ?
It could be possible the load on the XI server is high and that could cause delayed processing of checks as well.
Please PM me a fresh copy of your profile so that I can look through your system logs/top output of the XI server.
Please PM me a fresh copy of your profile so that I can look through your system logs/top output of the XI server.
Re: ERROR: General time-out (Alarm signal) ?
The load seems pretty high or sometimes the monitoring got timeout,
we compare the NagiosXI server hardware specification to the NagiosXI suggested hardware requirement, it looks like good enough(even if monitor over 4 thousands of services/hosts), the network and remote host seem normal(looks like), If change the monitoring to a small interval/times, it could possible cause timeout; but if leave longer interval/times, it could miss notify/alarm. is there a balance way that let the monitoring load not so high and also won't cause miss notify/alarm?
we compare the NagiosXI server hardware specification to the NagiosXI suggested hardware requirement, it looks like good enough(even if monitor over 4 thousands of services/hosts), the network and remote host seem normal(looks like), If change the monitoring to a small interval/times, it could possible cause timeout; but if leave longer interval/times, it could miss notify/alarm. is there a balance way that let the monitoring load not so high and also won't cause miss notify/alarm?
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npolovenko
- Support Tech
- Posts: 3457
- Joined: Mon May 15, 2017 5:00 pm
Re: ERROR: General time-out (Alarm signal) ?
@xpertech, Could you open a support ticket?
https://support.nagios.com/tickets/
That way we'll be able to schedule a remote session and take a look at your system.
https://support.nagios.com/tickets/
That way we'll be able to schedule a remote session and take a look at your system.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
Re: ERROR: General time-out (Alarm signal) ?
But since there's a time difference between you and us, so it's hard to arrange remote session.
Re: ERROR: General time-out (Alarm signal) ?
Please post the output of this command:
Send me an updated copy of your profile so that I can look through the system logs.
Code: Select all
echo "SELECT table_name AS 'Table', round(((data_length + index_length) / 1024 / 1024), 2) 'Size in MB' FROM information_schema.TABLES WHERE table_schema IN ('nagios', 'nagiosql', 'nagiosxi');" | mysql -uroot -pnagiosxi --table