ticket # 174896

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benhank
Posts: 1264
Joined: Tue Apr 12, 2011 12:29 pm

ticket # 174896

Post by benhank »

We created ticket # 174896 using the nagios tkting system but havent gotten a response yet.

Guys over the weekend we experienced one doozy of a baffling issue.
namely our Systems weren't processing checks or clearing checks. Huge backup in recurring downtime. System kept trying to reschedule downtime outside of downtime window. We have rebooted both servers a number of times. At first there were no improvements. Then on Sunday they started working. Our concern is not knowing what caused it and we are at a critical time and cannot afford to be without monitoring.
We are VERY concerned that this may happen again and need to have one of you guys schedule a gotometting session so that we can find out what happened and how to prevent it form happening again.
THANKS!
Proudly running:
NagiosXI 5.4.12 2 node Prod Env 2500 hosts, 13,000 services
Nagiosxi 5.5.7(test env) 2500 hosts, 13,000 services
Nagios Logserver 2 node Prod Env 500 objects sending
Nagios Network Analyser
Nagios Fusion
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tgriep
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Joined: Thu Oct 30, 2014 9:02 am

Re: ticket # 174896

Post by tgriep »

I responded to the ticket in the post, do you want to continue getting support in the ticket or here in the forums?
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benhank
Posts: 1264
Joined: Tue Apr 12, 2011 12:29 pm

Re: ticket # 174896

Post by benhank »

nah not in the forums, sorry I didn't see the reponce, and hope I haven't over complicated things.
Proudly running:
NagiosXI 5.4.12 2 node Prod Env 2500 hosts, 13,000 services
Nagiosxi 5.5.7(test env) 2500 hosts, 13,000 services
Nagios Logserver 2 node Prod Env 500 objects sending
Nagios Network Analyser
Nagios Fusion
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: ticket # 174896

Post by benjaminsmith »

hope I haven't over complicated things.
Not at all. Thanks Ben. Tom is working on your support ticket. I'll close out and please post any replies in the ticket.
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