Cannot upload MIBs

[vmesquita]

Hi,

I am getting this error when trying to upload a MIB via the Manage MIBs interface:
"MIB could not be installed. Directory permissions may not be correct. Check that /usr/share/snmp/mibs is writable by the nagios group."


I tried the fix described here:
https://support.nagios.com/kb/article/n ... s-575.html

With no success. Anythingelse I could try?

[tgriep]

Can you run the following commands as root and post the /tmp/info.txt file here?

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ls -alR /usr/share/snmp >/tmp/info.txt
ls -alR /etc/snmp >>/tmp/info.txt
chage -l  >>/tmp/info.txt
grep nag /etc/group  >>/tmp/info.txt

Run this as root in a shell

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tail -f /var/log/httpd/*_log

Upload a MIB file to the system and post any errors displayed in the shell running the tail command.

[vmesquita]

I attached the results to this message.

[tgriep]

I see a folder permission error in the tail command for the nagiosxi tmp folder and to fix it, run this.

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chown -R nagios.nagios /usr/local/nagiosxi/tmp
chmod -R 775 /usr/local/nagiosxi/tmp

The upload puts the file in that folder so it can process it so see if that fixes the issue.

[vmesquita]

Still no working. However I noticed something interesting. If I click on the "Upload MIBs" button even without selecting any MIB to upload, I get exactly the same error message.

[tgriep]

Run this command again as root in a shell

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tail -f /var/log/httpd/*_log

Upload a MIB file to the system and post any errors displayed in the shell running the tail command.

Run the following commands as root and post the /tmp/info.txt file here.

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ls -alR /usr/local/nagiosxi >/tmp/info.txt
grep nag /etc/group  >>/tmp/info.txt

Thanks

[vmesquita]

Here's the results.

[tgriep]

What version of Nagios XI are you running?
What OS and release is the server running?

Can you upload the MIB file in case the problem is with the file itself?

Your apache entry in the /etc/group file is missing the users.
Edit the /etc/group file and search for the apache entry and put in the nagios and the apache user like the example below.

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apache:x:48:nagios,apache

Try the upload again.

[vmesquita]

Hello!

The change in /etc/groups apparently fixed the issue. Thanks!

[mbellerue]

Glad to hear it's working! Closing thread.