Received recovery alert but not critical alert

[ITOMB_IMT]

Hi,

we are hosting Nagios Xi 5.6.3. on 09/18 for a host we received recovery alert but not the critical alert. i checked Reports> Notification, Reports > State History and event log all i see is about recovery email but not critical alert. Any lead on investigating the issue will be helpful.

Thanks,

[scottwilkerson]

This is a know issue in Nagios Core that will be resolved in XI in the next release 5.6.7 scheduled to be released in the coming days.

[ITOMB_IMT]

may i know the ETA of Nagios XI 5.6.7 ?

[scottwilkerson]

may i know the ETA of Nagios XI 5.6.7 ?

It is final testing, but I can not give an exact date prior to release in case additional problems are found and date could be pushed out.

[ITOMB_IMT]

This is a know issue in Nagios Core that will be resolved in XI in the next release 5.6.7 scheduled to be released in the coming days.

we saw one critical alert missing with its recovery email, how can we know when it happens and what makes it to happen. Also we saw only service, will it happen with other services/Hosts too?

Thanks,

[scottwilkerson]

5.6.7 has been released, have you upgraded to that version?

[ITOMB_IMT]

5.6.7 has been released, have you upgraded to that version?

Not yet, we have a life cycle to follow to upgrade to 5.6.7. we need to finis testing in Dev completely and then in prod. It may take some time.

[ssax]

What version of Core are you currently running?

Code: Select all

/usr/local/nagios/bin/nagios -V

[ITOMB_IMT]

What version of Core are you currently running?

Code: Select all

/usr/local/nagios/bin/nagios -V

/usr/local/nagios/bin/nagios -V

Nagios Core 4.4.3
Copyright (c) 2009-present Nagios Core Development Team and Community Contributors
Copyright (c) 1999-2009 Ethan Galstad
Last Modified: 2019-01-15
License: GPL

Website: https://www.nagios.org
This program is free software; you can redistribute it and/or modify
it under the terms of the GNU General Public License version 2 as
published by the Free Software Foundation.

This program is distributed in the hope that it will be useful,
but WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
GNU General Public License for more details.

You should have received a copy of the GNU General Public License
along with this program; if not, write to the Free Software
Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.

[scottwilkerson]

Let us know once you are able to upgrade to XI 5.6.7 which will bring your Core version up to 4.4.5 and should resolve this issue.