Update stuck at "Update in progress"

ottow · Post by **ottow** » Fri Oct 11, 2019 3:49 am

Hi,

We just kicked off a update to the latest version of XI, but there appears to be no progress, the system is just sitting there showing "Update in progress" and has been doing so for more than an hour now. How long is this expected to take?

I've attached our System Profile, hope you can assist here.

Thanks,

Otto

scottwilkerson · Post by **scottwilkerson** » Fri Oct 11, 2019 7:10 am

This can happen in certain situations using the GUI upgrade..

Lets follow the manual upgrade process
https://assets.nagios.com/downloads/nag ... ctions.pdf

then, once complete you can reset the upgrade status in the GUI
https://support.nagios.com/kb/article/n ... e-851.html

ottow · Post by **ottow** » Wed Oct 23, 2019 4:53 am

Thanks, this solved my issue.

scottwilkerson · Post by **scottwilkerson** » Wed Oct 23, 2019 7:31 am

ottow wrote:Thanks, this solved my issue.

Great!

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