nagios xi upgrade error

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root@nagiosxi: sh upgrade_to_latest.sh
tar (child): xi-*.tar.gz: Cannot open: No such file or directory
tar (child): Error is not recoverable: exiting now
tar: Child returned status 2
tar: Error is not recoverable: exiting now

[scottwilkerson]

Can you follow this procedure?
https://assets.nagios.com/downloads/nag ... ctions.pdf

[[email protected]]

where can i find the logs and reason for failing webUI upgrade.

i have been upgrading using webUI every time and now i am facing this issue.

[scottwilkerson]

You may be able to see something in /usr/local/nagiosxi/var/cmdsubsys.log right after attempting the upgrade

[[email protected]]

HI,

manual upgrade is completed, still i am getting attached error in nagios XI.

[scottwilkerson]

The following can reset that
https://support.nagios.com/kb/article/n ... e-851.html

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Thanks for support, issue resolved.

[scottwilkerson]

Thanks for support, issue resolved.

Great!

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