Ack alert by email

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jenstar13
Posts: 174
Joined: Wed May 11, 2016 7:48 am

Ack alert by email

Post by jenstar13 »

Hi
when I google search , i find other people's problems but no directions
is it possible to set up XI to accept replies to alerts with "ack"

thank you in advance
Jen
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lmiltchev
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Joined: Mon May 23, 2011 12:15 pm

Re: Ack alert by email

Post by lmiltchev »

I believe what you are looking for is described in the document below:

https://assets.nagios.com/downloads/nag ... ios-XI.pdf

With inbound emails, you could reply with "ack", and acknowledge the problem. Is this what you were looking for?
Be sure to check out our Knowledgebase for helpful articles and solutions!
jenstar13
Posts: 174
Joined: Wed May 11, 2016 7:48 am

Re: Ack alert by email

Post by jenstar13 »

looks like it, by why can't it query the Nagios server sendmail account?
I'll have to set up imap or popmail on the server?
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lmiltchev
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Re: Ack alert by email

Post by lmiltchev »

Incoming email requires setup - so no, it can't read from the sendmail account, it requires imap or popmail.
Be sure to check out our Knowledgebase for helpful articles and solutions!
jenstar13
Posts: 174
Joined: Wed May 11, 2016 7:48 am

Re: Ack alert by email

Post by jenstar13 »

ok thanks, you can close this
scottwilkerson
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Re: Ack alert by email

Post by scottwilkerson »

jenstar13 wrote:ok thanks, you can close this
Great!

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