Update in progress. Please wait. (updates don't fix issue)

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jeepsburg
Posts: 8
Joined: Wed Nov 08, 2017 8:22 am

Update in progress. Please wait. (updates don't fix issue)

Post by jeepsburg »

Error: Update in progress. Please wait. Update may take a few minutes.

I've been unable to upgrade via the GUI for the last couple years now, and I've followed https://support.nagios.com/kb/article/n ... e-851.html in order to reset the status, then perform the upgrade manually, but I don't get the last updated statistics or ease of use via the GUI, so I'm wondering if there is an actual fix to the issue?
In the event, that this helps, this is the command that resets the status on my box, and not the other option;

Code: Select all

[root@nagios ~]# echo "update xi_commands set status_code = '2' where command = '1120';"
UPDATE 1
[root@nagios ~]#
I updated to 5.6.11 last month manually, and it's getting stuck again on the currently available update.
updatestuck.png
Thank you!
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scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
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Re: Update in progress. Please wait. (updates don't fix issu

Post by scottwilkerson »

There was a bug in 5.6.11 that would cause the backup before upgrade, to fail. To over come this, you will need to perform the upgrade manually

https://assets.nagios.com/downloads/nag ... ctions.pdf
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jeepsburg
Posts: 8
Joined: Wed Nov 08, 2017 8:22 am

Re: Update in progress. Please wait. (updates don't fix issu

Post by jeepsburg »

OK, I'll re-open if this is still an issue for the next update.
Thank you.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Update in progress. Please wait. (updates don't fix issu

Post by scottwilkerson »

jeepsburg wrote:OK, I'll re-open if this is still an issue for the next update.
Thank you.
Sounds good
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