not receiving email notifications

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benningtonr
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Joined: Tue May 22, 2012 2:16 pm

not receiving email notifications

Post by benningtonr »

I am not receiving the notifications via email for alerts i have set up.

Where would I find that setting?

Thank you
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lmiltchev
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Re: not receiving email notifications

Post by lmiltchev »

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benningtonr
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Joined: Tue May 22, 2012 2:16 pm

Re: not receiving email notifications

Post by benningtonr »

Do I have to set notifications on all services, or just the hosts?
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lmiltchev
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Re: not receiving email notifications

Post by lmiltchev »

Didn't you set them when you run the wizard? How did you set your hosts/services? You can view/add/remove monitoring contacts via the CCM. Also, under "Host Detail" (Home Page) you can click on Configure->Reconfigure this host->Notifications->make your selections->Update. Same goes for services.
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benningtonr
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Joined: Tue May 22, 2012 2:16 pm

Re: not receiving email notifications

Post by benningtonr »

but, i have to set each service, i did not do that when i set them up.
I just went through all my host, now i need to go through all the services. correct?
scottwilkerson
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Re: not receiving email notifications

Post by scottwilkerson »

benningtonr wrote:I just went through all my host, now i need to go through all the services. correct?
Correct.
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benningtonr
Posts: 524
Joined: Tue May 22, 2012 2:16 pm

Re: not receiving email notifications

Post by benningtonr »

okay, thanks, i am going through now setting up specific services.

Thank you for all the guidance.
benningtonr
Posts: 524
Joined: Tue May 22, 2012 2:16 pm

Re: not receiving email notifications

Post by benningtonr »

Do I have to specify notification options, IE. n, u, f, s etc......
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lmiltchev
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Re: not receiving email notifications

Post by lmiltchev »

Yes, these have to be set up. When you define them on a "service level" you are overriding the template. I am not sure what template you are using for this particular service... Also, each user can customize his/her notification preferences go going to: Configure->My Account Settings->Notification Preferences->Notification Types.
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