acknowledged service - operation center

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dkan
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acknowledged service - operation center

Post by dkan »

Hello,
i am running version 5.6.14 Nagios XI and an older version 5.4.13

on the new version 5.6.14 when i acknowledge a service i can still see it on the operations center. on the older version this doesn't show up

is this somthing new in version 5.6.14 or i need to do somthing else to remove it from the operations center screen.

my team is using this screen to monitor the non acknowledged services systems and having all this acknowledged services makes it no easy.

Regards,
scottwilkerson
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Re: acknowledged service - operation center

Post by scottwilkerson »

On the new version you can click "Show Filters" then under "Additional Filters" select Hide Handled,
click OK
click Filter

This will save the setting to not show handled problems (ACK, downtime)
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dkan
Posts: 8
Joined: Tue Sep 27, 2011 3:21 am
Location: Greece
Contact:

Re: acknowledged service - operation center

Post by dkan »

Thank you for the response. i'll try it :) :) :)
scottwilkerson
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Re: acknowledged service - operation center

Post by scottwilkerson »

dkan wrote:Thank you for the response. i'll try it :) :) :)
Sounds good
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dkan
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Re: acknowledged service - operation center

Post by dkan »

Just an update on this.

it worked like a charm

thank you so much for the help
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: acknowledged service - operation center

Post by scottwilkerson »

dkan wrote:Just an update on this.

it worked like a charm

thank you so much for the help
Great!

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