Home Dashboards takes a long time to refresh correctly

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mccrakem
Posts: 129
Joined: Mon Jun 19, 2017 8:28 am

Home Dashboards takes a long time to refresh correctly

Post by mccrakem »

Hi
After applying a configuration the Home Dashboard take a long while to report correctly

I have just noticed this after upgrading to version 5.7.1
Sometimes it can take 4 - 5 clicks of the home screen before the Dashboard shows correctly

I have attached screenshots
Is this normal for this version ?

Thanks
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benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Home Dashboards takes a long time to refresh correctly

Post by benjaminsmith »

Hi @mccrakem,

A couple suggestions and then let me know if you see any improvement. First, I would recommend upgrading to 5.7.2 as there are some important bug fixes in this release. Be sure to take a backup or snapshot before upgrading.

Upgrading Nagios XI

Secondly, let's optimize the PHP settings in this instance. The steps are shown in the kb article below.

Nagios XI - Optimizing The PHP Settings File

If you're still seeing the issue, send us your system profile and we'll check the logs for any issues. Thanks, Benjamin

To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share in a private message or upload it to the post/ticket, and then reply to this post to bring it up in the queue.
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mccrakem
Posts: 129
Joined: Mon Jun 19, 2017 8:28 am

Re: Home Dashboards takes a long time to refresh correctly

Post by mccrakem »

Hi Ben

editing and increasing the /max_input_vars setting looks like it has really improved the performance of the application

Thanks for your help with this, you can consider this closed
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Home Dashboards takes a long time to refresh correctly

Post by benjaminsmith »

Thanks for your help with this, you can consider this closed
Excellent!

Have a great weekend.

Benjmain
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
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